What does Secured Products, Inc. do with my personal information?

Secured Products, Inc. uses personal information to enhance the overall shopping experience by providing you with better customer service. Positive customer identification allows us to contact the customer and ensure all their needs are met and handled appropriately and accurately. All personal information that we acquire is provided by each individual customer. It is this personal information, given to us by the customer, that allows Secured Products to provide knowledgeable support by our customer service team. Benefits you may receive by allowing us to keep your personal information on hand include:

1. A Personal Internet Account - You will be identified by Securedproducts.com every time you log in with your email address, and password so in the future you will save time by not having to submit your information again.
2. Traceable Product Delivery - You will be able to track the location of your shipment through our online tracking system.
3. Order Status Updates - You will receive order status updates through email notification, including order-confirmation and order-shipped.
4. Personalized, Knowledgeable Customer Service - Our customer service team will be able to assist you promptly and accurately by identifying you and your preferences.

You may withdraw your personal information from Secured Products at any time. To withdraw your information, email or write us at:

Secured Products, Inc.
sales@securedproducts.com
Customer Service
14135 W. Kostner Lane
PO Box 510145
New Berlin, WI 53151-0145

Will Secured Products, Inc. sell my email address?

NO! Secured Products will not sell, trade, share or rent your email address to anyone. We believe that your email address is personal and should be kept that way. We use your email address to provide you with better customer service support, and to update you on Secured Products Internet specials that you have requested.

• No Merchandise may be returned without authorization from Secured Products, Inc.
• A Returned Goods Authorization (RMA#) must be shown on all labels and correspondence with regards to the returned merchandise.
• All returns must be prepaid and returned within 30 days of original purchase date in order to receive a credit.
• A minimum 15% handling charge will be assessed on authorized returns.
• Returns will not be authorized for products that are custom built to a specific customer requirement, including master keyed and keyed alike products.